Refund Eligibility

• Refunds will be considered under the following circumstances:
•  In the event of a technical error or system malfunction resulting in duplicate payments or overcharges.
•  If an appointment is canceled or rescheduled by Mahizhini Consultancy. Refunds are not automatically granted and will be evaluated on a case-by-case basis.

Refund Request Process

• To request a refund, you must submit a written refund request within 7 days of the payment date. The request must include the following details:
•   Your name and contact information.
•  Transaction date and payment amount.
•  Reason for the refund request.
• Refund requests should be sent to the designated email address provided on the Website or as communicated by Mahizhini Consultancy.

Refund Review and Approval

• Mahizhini Consultancy will review and assess refund requests within a reasonable timeframe.
• The decision to approve or deny a refund request is at the sole discretion of Mahizhini Consultancy. We reserve the right to refuse a refund if the request does not meet the refund eligibility criteria or is deemed to be fraudulent or in violation of the terms and conditions.

Refund Processing

• If a refund is approved, Mahizhini Consultancy will initiate the refund process as soon as possible.
• The refund will be issued using the same payment method used for the original transaction unless otherwise agreed upon.
• Please note that it may take several business days for the refunded amount to be reflected in your account, depending on your financial institution.